Support & Contact


We are here for you!

You need support in solving a problem or have an enquiry? Our qualified, experienced staff will be happy to help you and will make a dedicated effort to solve your problem and enquiry. You will always receive fast, free help or information on how to proceed.

You can reach our teams by telephone from Monday to Friday from 08.00 - 17.00 at the following numbers and e-mail addresses:


Now available in the service portal

To make it even easier for you to receive support as quickly as possible in future, we have set up a service portal for you. After registering once with your e-mail address, you will be able to select your topic and simply post problems, requests or feedback. You will then receive competent feedback on your request.


Our Remote Support

The aubex support tool from Teamviewer GmbH is available to you so that we can solve your concerns quickly and easily. Via Teamviewer, our support staff access your desktop via the Internet to support you directly or interactively on the screen.

The Teamviewer Quick Support Client can be downloaded from our website within seconds and started without any installation. This allows remote access to the complete desktop or server - including mouse and keyboard - as well as the additional exchange of files.

For quick access to your system:


Service descriptions



Contact us.

Our conversation.
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+49 6205 23 23 - 240
Giovanni Fiannaca

Giovanni Fiannaca

Head of Sales & Marketing